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Frequent Asked Questions – Instant Action Sports

 

  1. How do I open a betting account?
  2. How long does it take to open an account?
  3. Is my personal information confidential?
  4. How much money should I send to open an account?
  5. Can I share my betting account with a friend or relative?
  6. What kind of bonus will I get if I join your sports book?
  7. How can I send my money to Instant Action Sports?
  8. How often will I receive bonus from Instant Action Sports?
  9. How can I withdraw my winnings from my betting account and how often can I get pay?
  10. What is the minimum I can bet over the phone & internet?
  11. Can I refer a friend to Instant Action Sports?
  12. What happens if I forget my password?
  13. Can I change any of my betting account information?
  14. What is the Instant Action Sports loyalty program?
  15. What do I do if I have a discrepancy regarding my account balance?
  16. Can I get in touch with Customer Service via online?
  17. Is Instant Action Sports licensed in Costa Rica?
  18. What is Instant Action Sports toll free fax number?
  19. How do I transfer funds from the Sportsbook to the casino?
  20. What sports can I wager on?
  21. What type of wagers does Instant Action Sports provide?
  22. What Sporting propositions does Instant Action Sports offer?
  23. Can I make conditional wagers from my internet bet?
  24. Can I change or cancel wagers on the internet?
  25. What are the House Wagering limits?

  1. How do I open a betting account?

In order for a new client to open an account, he/she can do it by filling out our online Sign up form at HERE and provide information such as: name, last name, physical address, and a password. The client can also call our customer service representatives and open the account via telephone.

  1. How long does it take to open an account?

It takes less than just a couple of minutes to open an account. Remember, that our representatives will assist you with any questions you may have about the betting business.

  1. Is my personal information confidential?

Instant Action Sports.com guarantees that any information provided to the sports book is strictly confidential and will not be released to third parties. Our clients can are assured that their betting history will only be provided to the account holder.  

  1. How much money should I send to open an account?

Our clients can open an account with as little as they would like, but if they are interested in receiving a cash bonus and the transaction fees the minimum deposit is $50. Reload deposits of $100 or more will receive a 15% cash bonus + transaction fees.

  1. Can I share my betting account with a friend or relative?

Instant Action Sports.com will open betting accounts for the account holder only. We do not recommend that you share your betting account information with third parties, but it will be to the clients’ judgment. For security reasons, Instant Action Sports will only pay out funds to the account holder and to the address that is on file.

  1. What kind of bonus will I get if I join your sports book?

Our sports book business offers different types of bonuses through out the year. We recommend that you periodically check our promotions page at:  http://www.instantactionsports.com/promotions.asp
Or you can provide your email account information to receive our weekly special offers.

  1. How can I send my money to Instant Action Sports?

Instant Action Sports takes your deposits via: Neteller, InstaCash, Money Gram, Credit Card, Person to person transfers, and Bank transfers. For further information on how to make your deposit please visit: http://www.instantactionsports.com/deposit.asp

  1. How often will I receive bonus from Instant Action Sports?

After the bonus our clients receive from opening up the betting account, our clients will be rewarded with a 15% cash bonus every time they reload with $100 or more, transaction fees will also be covered. Additionally, Instant Action Sports offers a loyalty program (every time a client bets he gets free points that can be exchanged for free $25, $35 & $50 bets), our clients can redeem their points by calling our customer service department and they will receive their free bets.

  1. How can I withdraw my winnings from my betting account and how often can I get pay?

Our clients can request their winnings 7 days a week during operation hours by calling our customer service dept. or by sending an email to cservice@instantactionsports.com Our accounting department will review the betting account to make sure the client has fulfill the roll over requirement. Payouts are sent via: Neteller, Cashier’s Check via FedEx, Person to person transfers, and bank transfer.
 

  1. What is the minimum I can bet over the phone & internet?

Instant Action Sports minimum telephone bet is $10 and the minimum internet bet is $5.

  1. Can I refer a friend to Instant Action Sports?

As a player at Instant Action Sports you can refer your friends to our business and you will be rewarded with a 15% cash bonus on your friend’s first deposit. This initial deposit must be equal to $50 or more in order to qualify for the referral bonus. 

  1. What happens if I forget my password?

In case a client forgets his/her password, the procedure will be to call our customer service representatives and they will assist to retrieve the information. Please note password information will only be provided via telephone and to the account holder.

  1. Can I change any of my betting account information?

If a client moves he/she will be able to change the account information as soon as a fax is sent to our accounting dept., this fax needs to be a utility bill and a picture id to make sure it is the account holder the person submitting the address change. This is a security procedure or company policy in order to secure the funds in the betting account.
 

  1. What is the Instant Action Sports loyalty program?

The point redeeming program consists on rewarding the frequent players. For each bet placed (via telephone or online) Instant Action Sports will reward the players with a certain amount of points which will be calculated automatically. Instant Action Sports software will transfer and display the correspondent points to the players' account. The amount of points will depend on the type of wager chosen among straight bets, parlays, teasers, if bets, round robins, propositions, etc.

  1. What do I do if I have a discrepancy regarding my account balance?

In case a client has a balance discrepancy, he/she needs to call in our customer service dept. and the situation will be taken care of immediately. Our clients can also submit their questions via email to cservice@instantactionsports.com or by contacting our representatives via Live Chat.

  1. Can I get in touch with Customer Service via online?

Our customer service representatives are ready to assist our clients via internet through our Live Chat support.
 

  1. Is Instant Action Sports licensed in Costa Rica?

Instant Action Sports is fully licensed by the government of Costa Rica. And our headquarters are located in San Jose. 

  1. What is Instant Action Sports toll free fax number?

In case our clients need to send any document to us, they can do it toll are at 1-800-339-9729

  1. How do I transfer funds from the Sportsbook to the casino?

With our new casino flash version there is no need to transfer your funds, you will be able to view your available balance just by entering the casino game of your choice.

  1. What sports can I wager on?

Instant Action Sports offers bets on all major sports such as: NFL, college football, NBA, college basketball, NHL, MLB, Horse Racing, Golf, Tennis, Soccer, Car racing, major boxing fights, and much more.

  1. What type of wagers does Instant Action Sports provide?

At Instant Action Sports our clients can be on straights, parlays, teasers, if bets, reverses, propositions, special teasers, horse betting, and more. Our clients can always contact our representatives for additional information on any sports issue.

  1. What Sporting propositions does Instant Action Sports offer?

Instant Action Sports takes proposition bets on major events and sports such as: Super Bowl, golf tournaments, trials, politics, and more.

  1. Can I make conditional wagers from my internet bet?

Conditional bets cannot be made on the internet, in the case a client will like to bet on another game and it is waiting for the result of the game that has not finish yet, it will be up to the wagering supervisor to allow the new wager to be taken. And, this needs to be done via telephone.

  1. Can I change or cancel wagers on the internet?

The players need to contact our wagering department right away in order to notify that there is something wrong with the wagers placed within a minute after submitting it. If it is a software problem, the wagering supervisors will delete the wager, but if it is due to a line change the bet will not be deleted. 

  1. What are the House Wagering limits?

House Limits (may vary upon management discretion)

  Sides Totals Run Lines Money Lines Parlays Teasers Reverses
NFL $5,000 $2,000 x $2,000 $2,000 $2,000 $1,000
CFL $3,000 $2,000 x $2,000 $2,000 $2,000 $1,000
NBA $3,000 $2,000 x $1,000 $1,000 $2,000 $1,000
CBB $2,000 $1,000 x $1,000 $1,000 $2,000 $1,000
MLB $3,000 $2,000 $1,000 x $1,000 x $1,000
NHL $3,000 $2,000 x x $1,000 x $1,000
Soccer $250 $250 x x x x x
Other (Props) $500 x x x x x x

Added Sides
Football $1,000
Basketball $1,000

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